make a point

Legal

Privacy Policy

This Privacy Policy explains how Make a Point Ltd. (company no. 515382026), a company registered in Israel (“Make a Point,” “we,” “us”), collects, uses, and protects your information when you use makeapoint.ai and the Ms. Crystal messaging-feedback service (the “Service”). By using the Service you agree to this Policy.

How we handle your words

The plain-English version, so you can paste with confidence:

  • Your content is private to your account. Other users never see it.
  • We don't train AI on your content. It's used only to give you feedback and run your account.
  • To create your feedback, your text is sent to our AI provider (Anthropic) and returned to you.
  • You can delete any session — or your whole account and its data — anytime, just email support@makeapoint.ai.
  • We only collect what we need: your name and email, your company and role, and what you submit for feedback.
  • We never sell your data.

1. Who we are

The data controller is Make a Point Ltd. (company no. 515382026), a company registered in Israel. For any privacy question or request, contact us at support@makeapoint.ai.

2. Information we collect

Account information

You sign in with your email address, which we use to authenticate you and to send you sign-in links and service emails. You may also add your company, your role, and an optional note about where and how you deliver messages.

Content you provide

The text and documents you paste or upload for feedback, the context you add (audience, occasion, goal), and any feedback, ratings, or replies you give us about the Service's responses.

Usage and technical data

Basic logs and technical information such as browser and device type, IP address, and the actions you take in the product, used for security, troubleshooting, and improving the Service.

Cookies

We use only essential cookies needed to sign you in and keep you signed in. We do not use advertising cookies.

3. How we use your information

  • Provide the Service — generate messaging feedback and rewrites, and save your sessions to your account.
  • Authenticate you and keep your account secure.
  • Respond to support requests and communicate with you about the Service.
  • Maintain, troubleshoot, and improve the Service.
  • Prevent abuse, enforce our Terms, and comply with legal obligations.

4. Your content and AI processing

To generate feedback, the content you submit is sent to our AI provider (Anthropic) for processing and returned to you. Two commitments:

  • We do not use your content to train AI models. Your content is used only to produce your feedback and to run your account.
  • Our AI provider does not train its models on data sent through its business API.

Your content is private to your account. We do not sell it, and we do not share it with other users.

5. Who we share information with (service providers)

We share information only with the providers needed to run the Service, each bound to protect it:

  • Anthropic — the AI that generates the feedback.
  • Supabase — database, authentication, and storage of your account and sessions.
  • Vercel — hosting of the website and application.
  • Resend — delivery of account and service emails, such as your sign-in links.
  • Deepgram — speech-to-text transcription when you record audio to submit for feedback.

These providers may process data outside Israel (including in the United States and the EU) under appropriate safeguards. We may also disclose information if required by law or to protect our rights and users. We do not sell your personal information.

6. How long we keep it

We keep your account and content for as long as your account is active. To delete individual sessions, or your entire account and its data, email us at support@makeapoint.ai. When you delete data it is removed from active systems, and from routine backups within a short period. We may retain limited records where the law requires.

7. Your rights

Subject to the Israeli Protection of Privacy Law and, where it applies to you, the EU/UK GDPR, you may request to access, correct, export, or delete your personal information, and object to or restrict certain processing. To exercise any right, email us at support@makeapoint.ai.

8. Security

We protect your information with encryption in transit (HTTPS), access controls, and per-user data isolation so users can only see their own data. No online service can be guaranteed 100% secure; we work to protect your data and to notify you of a material breach where required.

9. Children

The Service is for business use and is not intended for anyone under 18. We do not knowingly collect data from children.

10. Changes to this Policy

We may update this Policy from time to time. We will post the updated version with a new date, and for material changes we will take reasonable steps to notify you.

11. Contact

Make a Point Ltd. (company no. 515382026), a company registered in Israel. Email: support@makeapoint.ai.

Last updated: August 2026

← Back to home